Privacy Policy

1. Introduction

HubSwitch Co., Ltd. ("Company", "we", "us") is committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect your personal information in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and international data protection standards.

2. Data We Collect

2.1 Data You Provide Directly

• Name, email address, phone number
• Company/clinic information (name, address, registration number)
• Payment information (processed through PCI-DSS compliant Omise)

2.2 Data Collected Automatically

• IP address, cookies, and browser information
• Website and application usage behavior
• Device information (type, operating system)

3. Purpose of Data Processing

• To provide HubSwitch Pro services as subscribed
• To improve and develop our services
• To communicate about services, updates, and promotions
• To comply with applicable laws and regulations

4. Data Disclosure

We will not disclose your personal data to third parties except in the following cases:

• With your explicit consent
• To comply with laws, court orders, or government authorities
• To necessary service providers (e.g., payment processors, cloud hosting) under data protection agreements

5. Your Rights

Under PDPA, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure (Right to be Forgotten)
• Right to withdraw consent
• Right to object to data processing

6. Data Retention

We retain your personal data throughout your service period and for 5 years after termination, or as required by law. Financial data is retained for 7 years in accordance with tax regulations.

7. Security Measures

We implement appropriate security measures including data encryption (SSL/TLS), access controls, and regular security audits. Your data is stored on Google Cloud Platform, certified to ISO 27001 standards.

8. Contact Us